This month we had two serious outages each lasting for several hours. Both were caused by our main hosting provider. This is unacceptable! Because of this we are working on a solution to get a higher service uptime.
Our application is splitted to several independent servers but this does not help if the whole datacenter is offline. So we will start splitting our application to different datacenters across the globe. Currently all conversion servers are hosted in europe, we are currently looking for a suitable provider in the united states.